The only solution is to downgrade to an old version of Basecamp or use Mapsource. There are tons of threads about this problem on the GPSFileDepot forums from confused users who can't install maps. My solution is to offer a separate download of the map file to install on the GPS, avoiding the use of Garmin's software. So you can't send a third party map to your device now, like the maps at GPSFileDepot or my maps. When you try, everything seems to work OK, but when you look at the map on the GPS, it has no detail. This is bad news, because the current version of Basecamp/MapInstall cannot send maps to your GPS. But with Basecamp discontinued, it seems like this is their new solution. Their new inReach units and the GPSMap 66 (their newest handheld) are the only current devices that can use the portal now. It appears they will begin pushing people to a web portal to manage their GPS devices, as described in that article. "BaseCamp development has been discontinued." There has been a widespread rumor that Garmin stopped developing Basecamp, and now they have officially stated it - see this:
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